Operate your cloud with confidence.
DCX keeps your production systems running reliably — with full observability, SRE practices and continuous cost optimization, globally.
The real cost of unreliability
Your cloud runs. But at what cost?
Most teams don't have an outage problem — they have a visibility problem. When you can't see what's happening, you can't fix it before it breaks.
Flying blind in production
No unified observability means incidents surface from customers, not dashboards. By the time you know something broke, the damage is done.
Reactive firefighting
Your team spends more time debugging production than building product. Every incident is a sprint killer. On-call burnout is eroding your best engineers.
Cloud spend out of control
Unused reservations, over-provisioned instances, forgotten resources. Without continuous optimization, cloud bills grow faster than the business.
Fragmented tooling
Metrics here, logs there, alerts nobody reads. Disconnected tools create alert fatigue and slow down diagnosis. Signal gets lost in noise.
The pattern is predictable: teams that invest in reliability spend less time on incidents, ship faster and retain customers at higher rates — not despite their reliability work, but because of it.
The DCX approach
A continuous cloud operations partner
We don't hand you a report and leave. DCX operates alongside your team — embedded, proactive and accountable — from day one through every incident and release.
Full-Stack Observability
We instrument your entire stack — metrics, logs, traces and dashboards — giving your team a single pane of glass into system behavior, from infrastructure to user impact.
- Unified dashboards across all services
- Anomaly detection before users notice
- Distributed tracing for root-cause speed
Reliability Engineering
We embed SRE practices into your operation. SLOs defined. Error budgets tracked. Runbooks written. Incidents resolved in minutes — not hours — with structured on-call.
- SLO/SLA definition and continuous tracking
- 10× faster MTTR with structured runbooks
- On-call rotation and escalation ownership
Continuous Optimization
We review your cloud architecture every sprint — rightsizing, reserved capacity, idle resources, cost anomaly detection. Your bill shrinks as your reliability grows.
- Monthly cost reduction reports
- Automated rightsizing recommendations
- FinOps governance and tagging strategy
Not a consulting project. A long-term operational partnership that improves every month.
See how it worksWhat we do
Services built for production
Every engagement starts with your current state and ends with measurable outcomes. No generic frameworks. No waterfall projects.
01Cloud Observability
See everything. Miss nothing.
Cloud Observability
See everything. Miss nothing.
We design and deploy a full observability stack — correlated metrics, structured logs and distributed traces — so your team has complete visibility into every layer of the system.
- Reduce time-to-detect from hours to minutes
- SLO dashboards with real-time error budget tracking
- Multi-environment coverage: cloud, containers, services
- Alerting strategy that eliminates noise
02Reliability Operations (SRE as a Service)
Reliability without the headcount.
Reliability Operations (SRE as a Service)
Reliability without the headcount.
Our SRE team becomes an extension of yours. We own your reliability posture — defining SLOs, managing on-call, leading incident response, and driving post-mortems to fix root causes.
- Structured on-call rotation and escalation paths
- Incident command with sub-15-min MTTR targets
- Monthly SLO/SLA reporting to stakeholders
- Runbook library built and maintained continuously
03Cloud Platform Enablement
Infrastructure that scales with confidence.
Cloud Platform Enablement
Infrastructure that scales with confidence.
We harden your cloud foundation — IaC, security baseline, DR procedures, auto-scaling policies and release pipelines — so deployments are fast, safe and repeatable.
- Infrastructure-as-Code review and refactoring
- DR and backup validation procedures
- Zero-downtime deployment pipelines
- Security and compliance posture improvement
04FinOps & Performance Optimization
Cut waste. Improve speed. Reinvest.
FinOps & Performance Optimization
Cut waste. Improve speed. Reinvest.
We audit your cloud spend every month and deliver actionable recommendations — rightsizing, reserved capacity strategy, anomaly detection and governance to keep costs predictable.
- Average 30–40% reduction in first 90 days
- Reserved capacity planning and execution
- Cost anomaly detection with instant alerts
- Executive-level cost reporting and forecasting
05Managed Cloud Services
We operate it. You own the business.
Managed Cloud Services
We operate it. You own the business.
For teams that need a fully managed experience, DCX takes end-to-end operational responsibility — patching, scaling, alerting, incident response and capacity planning included.
- Dedicated ops coverage during business hours
- 24/7 critical alert response available
- Monthly health and performance reviews
- Continuous improvement roadmap with your team
Cloud platforms
Built on leading cloud platforms
We operate natively on the three major cloud providers — using their tooling, following their best practices, and leveraging native integrations for deep reliability.
Native integrations with EC2, RDS, Lambda, CloudWatch and the full AWS ecosystem — from compute to serverless, built to AWS Well-Architected standards.
- AWS Well-Architected review
- CloudWatch + X-Ray observability
- Cost Explorer & Savings Plans
- Multi-region resilience design
End-to-end operations on Azure — AKS, App Services, Azure Monitor and Log Analytics — with deep integration into enterprise identity and compliance workflows.
- Azure Monitor & Log Analytics
- AKS reliability engineering
- Azure Cost Management
- Hybrid and enterprise connectivity
Full-stack reliability on GCP — GKE, Cloud Run, BigQuery, and Google Cloud Monitoring — aligned with Google SRE best practices from the source.
- Google Cloud Monitoring & Trace
- GKE and Cloud Run operations
- BigQuery cost governance
- SRE practices from Google's playbook
Multi-cloud by default. Many of our clients run workloads across two or more cloud providers. We design for interoperability, avoid lock-in, and ensure consistency in observability and operations regardless of where your systems run.
How we work
From day one to always-on
Our engagement is a continuous loop — not a one-off project. Every phase builds on the last.
Understand your current state
We audit your infrastructure, tooling, runbooks, SLOs and cloud spend. You get a prioritized gap analysis with clear risk ratings.
Week 1–2Deploy full-stack observability
Metrics, logs and traces wired end-to-end. Alerts calibrated. Dashboards built. Your team gains complete visibility into every layer.
Week 3–4Embed reliability practices
SLOs defined. On-call structured. Incident response owned. We operate alongside your team and lead every critical incident.
OngoingReduce cost, increase performance
Every month we deliver FinOps reports, rightsizing recommendations and performance improvements based on real usage data.
MonthlyGrow reliability with your system
As your architecture evolves, so does your reliability posture. New services get instrumented, new SLOs added, new risks addressed.
ContinuousUnderstand your current state
We audit your infrastructure, tooling, runbooks, SLOs and cloud spend. You get a prioritized gap analysis with clear risk ratings.
Deploy full-stack observability
Metrics, logs and traces wired end-to-end. Alerts calibrated. Dashboards built. Your team gains complete visibility into every layer.
Embed reliability practices
SLOs defined. On-call structured. Incident response owned. We operate alongside your team and lead every critical incident.
Reduce cost, increase performance
Every month we deliver FinOps reports, rightsizing recommendations and performance improvements based on real usage data.
Grow reliability with your system
As your architecture evolves, so does your reliability posture. New services get instrumented, new SLOs added, new risks addressed.
Why DCX
Not monitoring. Not consulting. Partnership.
There's no shortage of tools or consultants. DCX is different because we stay — and we're accountable for what happens in production.
Monitoring-only tools
Alert you when it breaks. No context, no response, no follow-through.
Full-cycle reliability partner
Detect, respond, resolve, and prevent — with your team in every step.
DevOps consultancies
Deliver a roadmap. Hand it off. Move to the next client.
Embedded SRE team
Operate continuously. Own your incidents. Accountable for outcomes.
Project-based engagements
Fixed scope, fixed timeline. Reliability is never "done."
Continuous operations model
Monthly delivery. Evolves with your system. No handoff cliff.
Internal SRE hiring
6–12 month ramp. High competition for talent. Hard to retain.
Ready-to-operate from week one
Senior SRE expertise on day one. Scales up or down with your needs.
We put our reputation on the line — every month. If your SLOs slip, we're the first to know and the first to fix it.
No blame games, no change orders — just continuous improvement, on your timeline.
Who we work with
Built for teams that can't afford downtime
Whether you're a SaaS startup scaling fast or an established fintech managing regulated workloads — reliability is non-negotiable.
Unpredictable latency spikes degrading user experience and triggering churn.
DCX instruments the full request path, tunes auto-scaling policies and sets P99 latency SLOs — giving your team real-time visibility and automated remediation.
40% reduction in P99 latency. Zero surprise incidents at scale.
Every minute of downtime is a regulatory and reputational risk. On-call engineers burning out.
We take over incident command, build a 24/7 escalation path and implement error budget policies that balance velocity with risk — so your team sleeps.
99.99% uptime track record. MTTR reduced from 2.5h to under 12 minutes.
Flash sale traffic causes cascading failures. Cloud costs spike with no visibility into why.
DCX architects load-testing pipelines, pre-scales infrastructure ahead of events and instruments cost anomaly detection to catch spend surprises before they hit the bill.
Zero downtime during peak traffic. 38% cloud cost reduction in 90 days.
Complex multi-region systems are hard to observe and even harder to debug under pressure.
We deploy distributed tracing across regions, build runbooks for every critical failure mode and run quarterly game days to validate reliability assumptions.
Single pane of glass across 3 regions. Incident response time cut in half.
Find out where your reliability gaps are — before your users do.
In a 45-minute call, our SRE team reviews your current stack, identifies your highest-risk failure points and gives you a prioritized action plan — at no cost, with no commitment.